Your spiritual centers, called chakras; cycle energy in and out of you every day which affects your mental, spiritual, and emotional self. This will also affect your physical body, depending on how healthy that spiritual, mental and emotional self is. Many things from the environment float in and out of the aura every single day, that take a toll on your energy body, which is managed by the spiritual centers themselves. Each and every day you walk in and out of another persons aura, when you are traveling, or even in your own house with your family. If they have things in their aura to you, it can definitely flow into yours which will then cycle through your spiritual centers. This will easily bring you down and even cause physical health issues if left unattended, too long. Have your spiritual centers cleansed and balanced, and feel your energy boost and rise! Our refund policy is 48 hrs after your purchase only. If you have already received your service you are not eligible for a refund as your service has already been conducted & rendered to you. Thank you!